Your use of this website and our services means that you agree to the following
terms and conditions. If you do not agree with any part of these terms,
please do not use our website or services.
By placing an order or making a payment, you confirm that you have read,
understood, and accepted these Terms & Conditions. These terms form a legal
agreement between you and Stellar Books Publishing.
Definition of Terms
“Website” refers to all pages and content available on Stellar Books Publishing.
“Customer,” “You,” or “Your” refers to any person placing an order with us.
“Company,” “We,” or “Our” refers to Stellar Books Publishing.
“Product” refers to all services and deliverables provided by the company.
“Order” refers to any request made through website, phone, or email.
Our Services
By submitting an order, you are purchasing services for personal or business use.
All content is created by professional writers and creators working with the company.
Customers are advised to review all terms carefully before placing an order.
Refund Policy
Refunds are only offered in specific situations according to our company policy.
Customers are encouraged to review the refund conditions carefully before
purchasing any service.
Change of Mind
Customers may request a full refund before work on the project has started.
If a customer changes their mind after placing an order, a refund request
must be submitted within the first hour. After this period, a processing
fee may apply.
Incompetent Delivery
If the delivered work does not meet the agreed requirements, customers can
request revisions. Our team will revise, reassign, or improve the project
until a reasonable solution is achieved. Partial refunds may be considered
in special cases through mutual agreement.
Late Delivery
We always aim to deliver projects on time. If a delay occurs because of
the company, customers may request compensation or a refund after verification.
Refund Time Frame
Refund requests must be submitted within 120 days of the project delivery date.
Requests made after this period may not be accepted.
Cases Where Refunds Will Not Be Issued
Refunds will not be issued for minor issues such as small grammatical mistakes,
formatting concerns, or personal preferences regarding writing style and tone.
Delays caused by the customer will also not qualify for refunds.
Communication Policy
We respect customer privacy and are committed to protecting personal information.
Only essential details required for order processing are collected and kept secure.